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1. Retail Action Project – The Retail Action Project was founded with the goal of fighting for the rights of retail workers in all types of industries. In many shops the assistants will be expected to reach monthly sales targets, which can lead to a pressurized work environment. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Shop assistants work in pretty much any industry that sells products directly to customers. Strong product knowledge of the products their shop is essential; those who work in automotive, telecommunications, home improvement, and electronics must possess specialized knowledge to best serve customers. Sales assistants oversee the arrangement of window displays and general store layout. Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines. A great job description starts with a compelling summary of the position and its role within your company. Perform Opening and Closing Housekeeping Tasks. Shop floor assistants are responsible for helping customers find products. Operating various tools, such as labeling machines and pricing scanners, Maintaining sales floor to company visual standards using strong attention to detail, Diffusing customer complaints using conflict resolution skills, Having a “go-getter” attitude to help management with tasks as needed. Shop assistants often serve as a shop’s sales force. Operating the tills, including cashing up and completing paperwork at the start and end of shift. to. You may also include soft skills and personality traits that you envision for a successful employee. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Sales Assistant responsibilities include: Ensuring high levels of customer satisfaction through excellent sales service Maintaining outstanding store condition and visual merchandising standards Assist with the sales process by maintaining a fully stocked store Responsible dealing with customer complaints. You will report to a manager or supervisor, and they will generally tell you what to do on a daily basis. Develops productive relationships with cross-functional team members using collaboration as a tool for shared success. Find and apply today for the latest Shop Assistant jobs like Store Assistant, Promotions Assistant, Retail Sales Assistant Part Time and more. They also collaborate with the Store Manager and teams to provide a welcoming, positive and efficient experience to customers. Daily tracking and reporting to the shop manager. A great job title typically includes a general term, level of experience and any special requirements. These duties may involve tasks like stocktaking, ordering of stock, tracking product returns and general administrative duties like generating sales reports or doing financial administration. Depending on the retailer worked for, they may also advise customers, assist in locating requested goods, provide information on products, stack and display merchandise, and order stock They must maintain knowledge of the current promotions and ensure every customer they interact with is aware … The kinds of duties that these assistants are expected to perform vary from store to store. The most common employers include supermarkets, fashion, telecommunications, electronics, automotive, and home improvement industries. Examples of Shop Assistant responsibilities Assist in maintaining the back stock room and setting up merchandise displays on the sales floor Develop solutions for customers by listening to their needs and recommending the appropriate products Greet customers as they enter the store and help them to find the proper team member to assist them They will also be expected to know about various promotions on offer and help in ordering and arranging the delivery of stock. The tips below will help strengthen your resume writing. All rights reserved. They work with the Store Manager to delegate tasks to store employees, manage personnel and training, set sales and other operational goals, implement company initiatives from upper management. We researched a plethora of Store Assistant job descriptions to come up with the following list of Store Assistant duties and responsibilities. Next, a Shop Assistant is also involved in back office support duties as an aid to the store manager. Keeping the shop floor clean and tidy at all times. It is effectively a customer service position which means you must help customers and ensure they find what they’re looking for. Examples of Sales Assistant responsibilities. Function . Assisting customers in locating desired shop items. Shop assistants perform the basic housekeeping tasks necessary to get a store back in shape after a day of business. Sales Assistant Duties and Responsibilities. A shop assistant will be expected to know about the prices of the shop's products and interact with customers with the aim of selling. Keeping the store tidy and clean, this includes hovering and mopping. Assisting with postal deliveries to customer addresses. When it comes to finding jobs as an assistant store manager, you’ll want to make sure your resume stands apart from the others. Our ideal candidate will have retail manager skills with a sharp business mindset. Attending training sessions. Don’t exceed two pages. This duty can involve lifting and carrying items short distances. This may include education, previous job experience, certifications and technical skills. Shop Assistant Job Summary We are looking for an energetic, enthusiastic shop assistant to join our growing team. While others may shirk at the responsibility, our people love to roll up their sleeves and keep the store running as efficiently as possible. Constantly working to develop and increase sales under the supervision of the Shop Manager. They are responsible for the overall cleanliness, upkeep and maintenance of a store. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. Organising promotional events. Customer Service Representative Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Examples of Store Assistant responsibilities. Working within established guidelines, particularly with brands. The ideal candidate for this position has experience working in retail and a strong dedication to providing exceptional service for customers. Because the skills needed by a floor assistant are general in nature, this is often an entry-level job. Visit our Help Centre for answers to common questions or contact us directly. Besides these traits and areas of knowledge, the following skills are required to find employment as a shop assistant: Shop assistants only need a high school diploma to find employment. And if your position is specialised, consider including the specialisation in the job title as well. Responsible for maximizing sales and providing excellent customer care to shops customers. Shop assistants must perform many duties and responsibilities to support both the front and back end of a retail environment. They also order new merchandise and ensure received items are properly displayed. Shop assistant is an entry-level position in the retail world. One of the main duties is greeting and serving customers from the moment they enter the shop. Sales assistants sell products and help customers. For security within the store manager and teams to provide a welcoming, and! One of the current promotions and ensure received items are properly displayed jobs like store assistant sales! This job is like, this is often an entry-level position in selection... Can learn a lot from these theory-backed rules sales under the supervision of the current promotions ensure! Provide the best service to customers description so readers receive sufficient information about the... Specialisation in the United States using internal titles, abbreviations or acronyms to make sure people understand what your description... 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